mSHIELD

Trust & Safety · Multilingual

PRODUCT 04 / 04

The trust layer for platforms regulators already watch.

mSHIELD is multilingual content moderation, risk detection, and policy enforcement — engineered for the platforms that operate in languages and jurisdictions where mistakes cost the most.

Request a policy review → See the console

3.1M

Items reviewed / day

99.4%

Policy recall

−52%

False-positive appeals

12s

Median time-to-action

Live console

A moderation queue your policy team can stand behind.

mSHIELD · Trust Console · Tenant: SocialCo (sandbox)

LIVE QUEUE AUDIT TRAIL · ON

Priority queue · 14 open

HIGH · 5 MED · 6 LOW · 3

UGC video clip · 14s · uploaded 38s ago

LANG · HI / EN code-mix SOURCE · uid_8821

INCITEMENT VIOLENCE-V

Comment thread · 22 messages · escalating

LANG · TA SOURCE · uid_4412

HARASSMENT

Voice message · 47s · synthetic audio suspected

LANG · AR SOURCE · uid_2118

SYNTHETIC-A IMPERSON

Image post · text-on-image · 24K reach

LANG · MR · OCR SOURCE · uid_9032

MISINFO CONTEXT-LOSS

Comment · single-line · low-reach account

LANG · EN SOURCE · uid_5510

PROFANITY-L

Risk score

CONFIDENCE · 0.91 · LANG-WEIGHTED

Classifier breakdown

Incitement 0.92

Violence (visual) 0.78

Hate speech 0.41

Synthetic media 0.12

Policy mapping

→ IN · §4.2 Incitement

→ Platform PG-7 Violence

→ EU DSA Art. 16 candidate

Audit trail

00:00:00 · ingested

00:00:04 · ASR (HI/EN)

00:00:07 · classifier ensemble

00:00:09 · policy mapping

00:00:11 · queued · priority HIGH

00:00:12 · awaiting human reviewer

Illustrative · Production tenants are isolated and policy-customized

Capabilities

Three things moderation usually misses.

We built mSHIELD around the failure modes generic moderation has at platform scale.

01 · DETECT

Multilingual, code-mixed, OCR-aware.

68-language classifiers tuned for Indic and Levantine code-mix. Image-borne text via OCR. Synthetic audio & deepfake heuristics. Audio risk in 47 langs.

68-language classifiers
Code-mix tuning
OCR risk
Synthetic media

02 · DECIDE

Policy mapping, not just labels.

Every signal maps to your policy taxonomy and the jurisdictional regime that applies. DSA, IT Rules, NetzDG — pre-mapped, audit-ready.

Policy taxonomy
Jurisdiction routing
DSA · IT Rules
Audit trail

03 · DEFEND

Appeals workflow that holds up.

Built-in appeals UI, reviewer dashboards, calibration sets. Every decision has an explanation. Every overturn updates the classifier on a managed cadence.

Appeals UI
Reviewer console
Calibration sets
Active learning

Workflow

From ingest to defensible action.

A moderation pipeline you can put in front of a regulator.

Ingest

Text, image, video, audio. 68 langs. Code-mix aware.

Classify

Ensemble of policy classifiers. Lang-weighted score.

Map

Signal → policy → jurisdiction routing.

Action

Auto, queued, or escalated to a human reviewer.

Defend

Appeals, audit trail, calibration, active learning.

Enterprise specifications

Regulator-ready. Tenant-isolated.

A trust layer that meets the audit posture your legal team expects.

Modalities	Text · image · video · audioCode-mix & OCR built in.
Languages	68 classifier-supported47 with audio risk modeling.
Policy frameworks	DSA · IT Rules · NetzDG · UK OSACustom policies supported.
Throughput	3.1M items / day · tenantBurst-tested to 10M/day.
Data handling	Tenant-isolated · regional residencyNo cross-tenant training, ever.
Compliance	ISO 27001 · SOC 2 · DPDP · GDPRAnnual independent audit.

Hold the line. Defensibly.

Send us a sample of your hardest content and your policy taxonomy. We'll return a benchmark report under NDA in two weeks.

Request a benchmark → Compare with platform

SHIELD@INFOESEARCH.COM

+91 80 6000 0000

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